Returns & Exchanges
At Bory, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Simply follow our streamlined process to receive a full refund or exchange for your order.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags and labels are still attached to avoid processing delays.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method within 5 to 7 business days.